Shipping Information

At HueScratch™, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy below:

Processing Times

All orders are processed within 1-2 business days. Once your order has been processed, you will receive a confirmation email with your order details and tracking information.

Shipping Times

Our shipping times are between 6-12 business days, depending on your location. Please note that shipping times are calculated from the date your order is dispatched, not the date of your order.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package and stay updated on its delivery status.

Delays

Please note that shipping times may be extended during holidays, promotions, or due to unforeseen circumstances such as weather conditions or customs delays. We appreciate your patience and understanding during these times.

Contact Us

If you have any questions or concerns about your order, please do not hesitate to reach out to us on our contact page. Our customer service team is here to assist you. We respond the same day.

Thank you for choosing HueScratch™!